Frequently Asked Questions
Everything you need to know about your Oner Active gear and orders.
How long does shipping take within the US?
Standard shipping typically takes 3-7 business days, while express shipping options are available for delivery within 1-2 business days depending on your location.
What is your return policy for activewear?
We offer a 30-day return window for all unworn items with original tags attached. Please ensure items are free from makeup, deodorant marks, or sweat for a full refund.
How should I care for my Oner Active products?
To maintain the longevity of the technical fabrics, we recommend machine washing cold with similar colors and hanging to dry. Avoid using fabric softeners or bleach.
Can I change or cancel my order after it has been placed?
Our warehouse processes orders quickly to ensure fast delivery. Once an order is confirmed, we are generally unable to make changes or cancellations.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.
How do I find the right size?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit in our compression styles.